Pharmacists
- 1.3%
This week, on average, you processed 223 prescriptions per day with 3 active pharmacists. Down 1.3% compared to last week
223
Daily Av.
3
Av. Pharmacists
M
T
W
T
F
S
S
3
Active
Pharmacists
223
Prescriptions per day
Pharmacists
- 1.3%
This week, on average, you processed 223 prescriptions per day with 3 active pharmacists. Down 1.3% compared to last week
223
Daily Av.
3
Av. Pharmacists
M
T
W
T
F
S
S
3
Active
Pharmacists
223
Prescriptions per day
Jimie Dingle
Radipole Park Dr, Weymouth DT4 7TZ, United Kingdom
Sulis Manor Road Surgery
Nomination Changed
#CareHome
#Diabetes
#Delivery
(1) Medications to be requested
Albuterol 20mg tablets
29.02.2021
Pharmacy Managed
Pinned note
Wahid will come in tomorrow at 12pm to collect his prescriptions
Seen by 4
7th June 2024 (11:02am)
Pinned note
Wahid will come in tomorrow at 12pm to collect his prescriptions
Seen by 4
7th June 2024 (11:02am)
We pride ourselves on delivering world-class customer support.
Technician
Technician
Technician
Pharmacist
Pharmacist
Pharmacist
Record Month of Support
Last month, we received approximately 3,000 support tickets, making it one of our busiest months ever.
Last month, we received approximately 3,000 support tickets, making it one of our busiest months ever.
Last month, we received approximately 3,000 support tickets, making it one of our busiest months ever.
Response within 60 minutes or less
95% of our tickets were responded to within 60 minutes, meeting our SLA and achieving our highest response rate ever.
Response within 60 minutes or less
95% of our tickets were responded to within 60 minutes, meeting our SLA and achieving our highest response rate ever.
Response within 60 minutes or less
95% of our tickets were responded to within 60 minutes, meeting our SLA and achieving our highest response rate ever.
Resolved within 5 working days
96% of our tickets were resolved within 5 working days, exceeding our SLA.
Resolved within 5 working days
96% of our tickets were resolved within 5 working days, exceeding our SLA.
Resolved within 5 working days
96% of our tickets were resolved within 5 working days, exceeding our SLA.
Our customer satisfaction score
92.9% customer satisfaction score, demonstrating our commitment to excellence.
Our customer satisfaction score
92.9% customer satisfaction score, demonstrating our commitment to excellence.
Our customer satisfaction score
92.9% customer satisfaction score, demonstrating our commitment to excellence.
Impact Analysis
W’ve explored data-driven insights on the impact of efficiency and patient satisfaction.
Impact Analysis
W’ve explored data-driven insights on the impact of efficiency and patient satisfaction.
Impact Analysis
W’ve explored data-driven insights on the impact of efficiency and patient satisfaction.
Enhanced Patient Satisfaction
We increased patient engagement and satisfaction through timely communication.
Enhanced Patient Satisfaction
We increased patient engagement and satisfaction through timely communication.
Enhanced Patient Satisfaction
We increased patient engagement and satisfaction through timely communication.
What we’re actively doing to improve
We are committed to continuously enhancing our support services and are constantly implementing new strategies and technologies to improve your experience. Here’s what we’re actively doing to ensure you receive the best support possible
Implementing Advanced AI Support Tools
Expanding Support Team
Customer Feedback Loop
What we’re actively doing to improve
We are committed to continuously enhancing our support services and are constantly implementing new strategies and technologies to improve your experience. Here’s what we’re actively doing to ensure you receive the best support possible
Implementing Advanced AI Support Tools
Expanding Support Team
Customer Feedback Loop
What we’re actively doing to improve
We are committed to continuously enhancing our support services and are constantly implementing new strategies and technologies to improve your experience. Here’s what we’re actively doing to ensure you receive the best support possible
Implementing Advanced AI Support Tools
Expanding Support Team
Customer Feedback Loop
Read some of our Testimonials
Learn from the experiences of pharmacies already benefiting from Repeat Flow.
“I am very happy with the service I received. My query was dealt with swiftly and efficiently”
“I am very happy with the service I received. My query was dealt with swiftly and efficiently”
“I am very happy with the service I received. My query was dealt with swiftly and efficiently”
Brighouse One Stop Pharmacy Opened a ticket on 21st May at 9:02 AM and it was resolved within 43 minutes.
Brighouse One Stop Pharmacy Opened a ticket on 21st May at 9:02 AM and it was resolved within 43 minutes.
Brighouse One Stop Pharmacy Opened a ticket on 21st May at 9:02 AM and it was resolved within 43 minutes.
Brighouse One Stop Pharmacy
January 26, 2024
January 26, 2024
January 26, 2024
“Very friendly and sorted the problem quickly”
“Very friendly and sorted the problem quickly”
“Very friendly and sorted the problem quickly”
Submitted a request on 15th April at 10:30 AM, and the problem was fixed in just 35 minutes.
Submitted a request on 15th April at 10:30 AM, and the problem was fixed in just 35 minutes.
Submitted a request on 15th April at 10:30 AM, and the problem was fixed in just 35 minutes.
Sacriston Pharmacy
January 26, 2024
January 26, 2024
January 26, 2024
“Issues are few and far between, whenever there is an issue, what is really assuring is they take ownership of the issue. Any issue has always been dealt with very promptly and very clear comms. Great service”
“Issues are few and far between, whenever there is an issue, what is really assuring is they take ownership of the issue. Any issue has always been dealt with very promptly and very clear comms. Great service”
“Issues are few and far between, whenever there is an issue, what is really assuring is they take ownership of the issue. Any issue has always been dealt with very promptly and very clear comms. Great service”
Logged a ticket on 28th March at 11:45 AM, and it was resolved within 50 minutes.
Logged a ticket on 28th March at 11:45 AM, and it was resolved within 50 minutes.
Logged a ticket on 28th March at 11:45 AM, and it was resolved within 50 minutes.
Sacriston Pharmacy
January 26, 2024
January 26, 2024
January 26, 2024
Meet Our Support Team Leaders
Meet Our Support Team Leaders
Meet Our Support Team Leaders
Our support team's success wouldn't be possible without the dedication and hard work of our squad leaders.
Our support team's success wouldn't be possible without the dedication and hard work of our squad leaders.
Our support team's success wouldn't be possible without the dedication and hard work of our squad leaders.
Molly Priest
Customer Support
Fatima Dawood
Customer Support
Phoebe
Customer Support
Help us build the kind of PMR you want to use
Your feedback is invaluable in helping us shape the future of Titan PMR. We are committed to creating a system that truly meets your needs and exceeds your expectations.
Your feedback is invaluable in helping us shape the future of Titan PMR. We are committed to creating a system that truly meets your needs and exceeds your expectations.
Your feedback is invaluable in helping us shape the future of Titan PMR. We are committed to creating a system that truly meets your needs and exceeds your expectations.
Feedback Surveys
Participate in our regular surveys to share your thoughts on your experience and suggest improvements.
Feedback Surveys
Participate in our regular surveys to share your thoughts on your experience and suggest improvements.
Feedback Surveys
Participate in our regular surveys to share your thoughts on your experience and suggest improvements.
Feature Requests
Submit requests for new features or enhancements that would make your workflow more efficient.
Feature Requests
Submit requests for new features or enhancements that would make your workflow more efficient.
Feature Requests
Submit requests for new features or enhancements that would make your workflow more efficient.
Beta Testing
Join our beta testing program to try out new features before they’re released and provide feedback.
Beta Testing
Join our beta testing program to try out new features before they’re released and provide feedback.
Beta Testing
Join our beta testing program to try out new features before they’re released and provide feedback.
Our friendly customer support team is available to chat Monday to Friday: 24 hours a day
Saturday and Sunday: limited support
Our friendly customer support team is available to chat Monday to Friday: 24 hours a day
Saturday and Sunday: limited support
Our friendly customer support team is available to chat Monday to Friday: 24 hours a day
Saturday and Sunday: limited support
Chatting in the app is the fastest way to get in touch, but you can also drop us an email or give us a call (please note that we may need to call you back).
Chatting in the app is the fastest way to get in touch, but you can also drop us an email or give us a call (please note that we may need to call you back).
Chatting in the app is the fastest way to get in touch, but you can also drop us an email or give us a call (please note that we may need to call you back).
Phone Number
Phone Number
Phone Number
+1 415 200 4074
+1 415 200 4074
+1 415 200 4074
support@titanpmr.com
support@titanpmr.com
support@titanpmr.com
Development
Development
Development